This week we were placed into new working groups to solve a case study. Our group naturally went through the steps of preparing to collaborate in sequence which we covered in chapter 8. When we first got acquainted with our group members, everyone gave a brief introduction of themselves and exchanged e-mails and telephone numbers. After reading our case study, we clarified the goals for our group and who should carry out which tasks. Then we developed a plan for analyzing the issues and information addressed. By being supportive towards our group members and their decisions, there was no problems with coming up with solutions for the case study. In the end, we were able to determine how to present our information by using the following steps.
1. Identify and define our problem
2. Analyze the problem
3. Generate several possible solutions to satisfy our customers from Jet Blue Airlines
4. Select the best possible combinations of solutions
By keeping ourselves organized and following through with our well-structured plans, our group was able to stay on track and accomplish our goals.
Julian Stevens
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I like how you describe the group process. Very detailed.
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